CrossChx Partners with RightPatient® to Offer Cloud-Based Biometric Patient Identification Service

RightPatient® is the industry’s most versatile and scalable biometric patient identification service.

“CrossChx customers can now easily migrate to a biometric solution that multiplies their return, while continuing to leverage complementary CrossChx solutions for patient check-in and artificial intelligence.” — Michael Trader, RightPatient Co-Founder

CrossChx and RightPatient announced today a partnership enabling CrossChx customers to leverage RightPatient’s unique biometric patient identification service and photo biometrics capabilities. Under the partnership, CrossChx customers can easily transition their existing SafeChx biometrics solution to RightPatient, while continuing to utilize other CrossChx products such as Olive artificial intelligence.

The healthcare industry is plagued by patient identification challenges that cost hospitals over $17 million per year on average and jeopardize patient safety, data integrity, security, and quality of care. Organizations such as CHIME, AHIMA, HIMSS, HFMA, and the ECRI Institute have continued to highlight the danger that inaccurate patient identification can pose, while advocating for the use of patient photos and biometrics.

RightPatient is a scalable, cloud-based biometric patient identification service that instantly and accurately identifies patients by simply capturing their photo. The service also publishes the patient photos throughout provider ecosystems and is utilized by dozens of health systems such as Novant Health and Community Medical Centers to improve revenue cycle, patient safety, and more by preventing patient misidentifications.

CrossChx provides artificial intelligence using global identity resolution and machine learning to automate tasks and…

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